AI
An AI search bar for e-commerce
Shoppers don’t always search by product name. They describe what they need, upload a photo or ask a question. Findora’s search bar uses AI to understand them and show the right products from your catalogue.
The problem
Where classic search falls short
Classic search matches words. If a shopper types “my baby has colic” or “something for leg cramps”, it looks for those words in titles and often finds nothing, or unrelated products. The right answer, a colic remedy or magnesium, contains none of those words.
AI understands the meaning of the question and picks products from your catalogue that meet the need. It doesn’t invent products: it chooses only among what you actually sell, with current price and availability.
In Findora, AI steps in only where it is needed. Simple searches (“shampoo”, a brand, a barcode) are answered instantly by the search engine; AI handles natural-language questions and the cases where simple search finds nothing good.
Findora
What AI does in the search bar
- Semantic search (Pro and Enterprise): shoppers describe their need and see the right products, even when their words aren’t in the product names.
- Photo search (Pro and Enterprise): shoppers photograph a package and see the same product and similar ones. The photo is not stored.
- AI shopping assistant: shoppers say what they need, the assistant asks 1–2 questions and recommends products from your catalogue.
- AI product advisor: on every product page shoppers ask “what is it for?” or “how do I use it?” and get an answer from the product description.
- Only real products: AI chooses from your catalogue, with current price and stock.
- Pay for what you use: AI features are billed in AI credits; without credits, search keeps working normally without AI.
Examples
The shopper types, Findora understands
| The shopper types | What Findora brings |
|---|---|
| «my baby has colic» | Colic remedies from the catalogue. |
| «something for leg cramps» | Magnesium supplements, even though none says “cramps”. |
| «[photo of a package]» | The same product and similar ones. |
| «sunscreen for a child with sensitive skin» | The assistant asks about age or texture and recommends 2–3 products. |
| «how do I use it?» | The advisor answers on the product page from its description. |
FAQ
Frequently asked questions
Can AI recommend products I don’t sell?
No. It chooses only among products in your catalogue, with current price and stock. If nothing suitable exists, it says so.
How is AI billed?
With AI credits bought in the customer portal; you pay only for what is used. Semantic and photo search are on Pro and Enterprise; the shopping assistant and product advisor are add-ons, included in Enterprise. See Pricing.
What happens if AI credits run out?
Search keeps working normally, without the AI features, until you add credits. We notify you before they run out.
See also: Search bar for e-shops · Greeklish search · All features · Pricing
See Findora on your own store
We’ll show you how your shoppers would search, with your own catalogue.
Trial: everything, including the AI add-ons, for 30 days, no card. One trial per store and VAT number. Buy your subscription and get 30 extra days free. Sign up in 2 minutes, pay by card.