Contact

We are here for anything you need: pre-sales questions, help connecting your store, billing or technical support.

Before you buy

• Demo with your own catalogue: fill in the form and we show you how your shoppers would search.
• 30-day trial without a card: start on your own in 2 minutes.
• Questions about plans and pricing: see Pricing and the FAQ, or write to us.

Customer support

• Email: findorasupport@cloudon.gr
• Phone: +30 210 7222560
• Customers: in the my.findora.tech portal, open a request under "Support" and follow its progress.
• User guide: inside the portal, "Manual" menu, with steps for installation, settings and reports.

Billing and documents

Subscription, add-ons, AI credits and invoices: in the portal, "Billing & documents". For anything else, write to findorasupport@cloudon.gr.

Data and GDPR

For a copy or deletion of your data, or privacy questions, write to findorasupport@cloudon.gr. See the Privacy policy.

Company details

• CLOUDON I.K.E. (CLOUDON Private Company)
• Address: Peloponnisou 13, 15341 Agia Paraskevi, Athens, Greece
• VAT EL998107371
• cloudon.gr · About us

See also the Terms and Conditions and the Privacy policy.